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Sightseer
Posts: 1

Mi 5 Hero Black le ha entrado agua en la pantalla delantera

Grabando una toma desde el barco con el palo selfie me ha entrado agua en la pantalla frontal y esta ha dejado de verse, la tengo metida en arroz. Estoy muy decepcionado con esta cámara, ya me descambiaron una por otro motivo. Que solución puedo darle?? Un cordial saludo
GoPro
Posts: 4,293

Re: Mi 5 Hero Black le ha entrado agua en la pantalla delantera

Hi @instintobasico,

Sorry to hear about the trouble. This is definitely not an experience that we would like you to have. So long as all camera doors are closed, the HERO5 Black is waterproof down to 10m (33ft) without a housing.  

 

We want to look at what we can do to extend our help. Let our Support team take a look at what happened. You may reach out to them by phone or chat through https://gopro.com/help/ContactUs.

 

Kind Regards,
Ann