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Sightseer
Posts: 1
Accepted Solution

Media showing on app but not on gopro hero 4

Hi,

I have photos showing on the app that ar not showing on the gopro itself.

Also ask the photos i took today are all black on the phone app but open when you click on them.

Please help

Accepted Solutions
GoPro
Posts: 8,427

Re: Media showing on app but not on gopro hero 4

Hi @quickpeak4826

 

The files could probably be the ones on your local folder (files previously downloaded),

 

For reference regarding file preview you may check these links:

Live Preview While Recording In The GoPro App

Supported Resolutions for Copy and Share in the GoPro App

 

I hope this helps.

 

Thanks!

EJ

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All Replies
GoPro
Posts: 8,427

Re: Media showing on app but not on gopro hero 4

Hi @quickpeak4826

 

The files could probably be the ones on your local folder (files previously downloaded),

 

For reference regarding file preview you may check these links:

Live Preview While Recording In The GoPro App

Supported Resolutions for Copy and Share in the GoPro App

 

I hope this helps.

 

Thanks!

EJ