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Nomad
Posts: 93

Re: Media Mod - High Frequency Noise Issue

@mariustanya , strang that they cannot replicate this issue, did they put the audio setting in stereo mode? Think almost everybody has it. I opened a case yesterday, also provided a sample, nut the support did not give me a ticket number, support told me that they will investidate this and will send me an email with th results.
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Adventurer
Posts: 12,596

Re: Media Mod - High Frequency Noise Issue

Thanks @mariustanya  for getting back:

 

One purchases, and one should open a case  up and  the issues get addressed, that it basically whatthis justcame down to.   The High Pitch whine issues can not get replicated,  so now the question is when a GoPro  Person at Modius Link Region, Riverside Ca, U.S.A.   recieves the pkg, will it  get directed to a team member to test the issue or issues out with a Hero 8? 

 

If the Team could not replicate the issue that means you got a perfect working Model that can be shipped out, and does that lead to a   glitchy hero 8 instead?

 

So is this now Just a media Module whine issue in stereo

or

Is it a gopro hero 8 issue  

or

Both

 

Now this sounds like no ticket, no issue  what it sounds like

 

 

Highlighted
Nomad
Posts: 3,150

Re: Media Mod - High Frequency Noise Issue

The only reason I don't send back my media mod to customer support is that I don't want to be without one for a long period of time.  I need to be able to hook up an external microphone and I don't want to send mine back and then be left waiting weeks for a replacement (since there's delays with shipments etc).