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Tourist
Posts: 2

Me esta fallando la 360max ¡¡¡

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A veces no prende la pantalla  y solo se oye que la camara esta prendida pero no se ve nada , y para cargarla tambien no me deja , se prende cuando la conecto y despues los leds de apagan y deja de cargar

GoPro
Posts: 10,956

Re: Me esta fallando la 360max ¡¡¡

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Sorry to hear about the trouble, @msvfotografia. When did you start to notice the issues with your GoPro? What's the microSD card used?
 

Reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Using an SD card adapter, connect your microSD card to your computer and follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229 

 
Additionally, performing a factory reset in the camera may help. 

 

Let us know how it goes.