02-26-2020 11:16 AM
@isaisida, we try to help as best as we can. Orders concern is best handled by our Support Team as they can coordinate with the Orders Team to help resolve the problem or get the latest status of your replacement. Your patience and understanding are very much appreciated. You may reach out to them through https://gopro.com/help/ContactUs.
02-26-2020 11:23 AM
May I know where are you from? @isaisida
If you just want to check the status you may contact English (US) customer support.
Just visit GoPro's website then click on the globe icon on the upper right hand corner.
Change the country and language to English US.
You should be able to contact them.