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Hiker
Posts: 10
Accepted Solution

Max not turning on

Almost every time when I try to turn on my max it won't unless I pull the battery out and put it back in then it fires up completely fine. Does this happen to anyone else?


Accepted Solutions
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GoPro
Posts: 6,097

Re: Max not turning on

Hi @purealoha,

 

Sorry to know that your camera isn't working properly. 

Have you tried resetting your camera to factory settings or try to update it manually.

Download the Update here: https://gopro.com/en/us/update/max and follow the instruction. 

 

If issue persist please contact GoPro Customer Support.

 

Regards,

-Jay

View solution in original post


All Replies
Highlighted
GoPro
Posts: 6,097

Re: Max not turning on

Hi @purealoha,

 

Sorry to know that your camera isn't working properly. 

Have you tried resetting your camera to factory settings or try to update it manually.

Download the Update here: https://gopro.com/en/us/update/max and follow the instruction. 

 

If issue persist please contact GoPro Customer Support.

 

Regards,

-Jay