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Tourist
Posts: 8

Max Cannot Record Past 100 Chapters

[ New ]

I would like to report a bug.

 

We are using the Max to film for long periods of time using 512 GB memory cards. We would like to be able to record for 16 continuous hours (or longer) in a single go (our cameras are inaccessible to stop/restart recording during this time). 

 

Although the Max accepts the 512GB memory card, it won't record past 99 chapters (about 13 hours). It looks like only two digits were allocated for the chapter number (a "Y2K" bug), so it pukes at chapter 100.

 

I know we are an edge case, but if this is something that could be easily fixed, it would really help us - we have dozens of GoPro 360 cameras out and rely on them heavily.


Accepted Solutions
GoPro
Posts: 17,584

Re: Max Cannot Record Past 100 Chapters

[ New ]

@andreac13446. Based on the latest check, there is no information about improving the number of chapters that can be accommodated. The number remains to be the limit at this time. 

View solution in original post


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Tourist
Posts: 2

Re: Max Cannot Record Past 100 Chapters

[ New ]

This should take 5 minutes to resolve in programming code. Just want to do it.


@vitalwater2436  escreveu:

I would like to report a bug.

 

We are using the Max to film for long periods of time using 512 GB memory cards. We would like to be able to record for 16 continuous hours (or longer) in a single go (our cameras are inaccessible to stop/restart recording during this time). 

 

Although the Max accepts the 512GB memory card, it won't record past 99 chapters (about 13 hours). It looks like only two digits were allocated for the chapter number (a "Y2K" bug), so it pukes at chapter 100.

 

I know we are an edge case, but if this is something that could be easily fixed, it would really help us - we have dozens of GoPro 360 cameras out and rely on them heavily.


 

GoPro
Posts: 17,584

Re: Max Cannot Record Past 100 Chapters

[ New ]

Hello, @vitalwater2436. We checked with the Product team and we confirm that the limit to the number of chapters is 99. 

Hiker
Posts: 143

Re: Max Cannot Record Past 100 Chapters

[ New ]

@mariustanya  ha scritto:

Hello, @vitalwater2436. We checked with the Product team and we confirm that the limit to the number of chapters is 99. 


Thanks for the confirmation. We would also like to know if this defect will be resolved or if we must accept the limitation.

GoPro
Posts: 17,584

Re: Max Cannot Record Past 100 Chapters

[ New ]

@andreac13446. Based on the latest check, there is no information about improving the number of chapters that can be accommodated. The number remains to be the limit at this time. 

Hiker
Posts: 143

Re: Max Cannot Record Past 100 Chapters

[ New ]

@mariustanya  ha scritto:

@andreac13446. Based on the latest check, there is no information about improving the number of chapters that can be accommodated. The number remains to be the limit at this time. 


Ok, Thanks for your confirmation.