11-19-2019 06:46 PM
11-26-2019 08:58 PM
Hello @jayb52 and @act1photo. We'd like to gather more details regarding the issue so we can help you best. Which resolution setting was used for the video that shows a black screen? Do you see it ever happening when the HERO mode is used? How are you viewing or accessing your 360 media? Have you tried viewing the media through a different device or the GoPro App?