06-25-2017 06:35 AM
I also like to try out most other vendors' products as well, (budget allowing) as you can see.
Buuuuuut, I'll skip this and future GoPro products based on their current & wonderful support practices. Voting with my wallet suites me just fine.
08-28-2017 02:23 PM
Bump up for ANY response from a GoPro employee or agent. I spoke in a live chat with an agent about this same problem and she seems completly unaware that it was an issue. This has been a KNOW issue since the camera was released 2 years ago, and its not just with a gimbal. The mics are just way too sensitive and the wind setting doesnt help much. Far worse audio than the Hero 4 which is unacceptable. GoPro, PLEASE fix this issue.
08-28-2017 02:39 PM - edited 08-28-2017 02:40 PM
Incredible that this has not been answered by anyone directly related to GoPro.
Thanks GoPro for your continued support. NOT!!!
09-14-2017 08:42 AM
....wow, same problem here. Just spent the big bucks and got my set up, EVO SS and Gopro Hero 5 Black, Everything works great, EXCEPT the audio on the GoPro. Come on "support" and help us out! No way can I use this for my mountain biking videos if this is IT. I can buy 2(two!) Hero 4's and get better audio.... HELP!!!
09-14-2017 10:11 AM
Hero 6 is coming out in a couple of weeks... they say. So great, GoPro, should I buy Garmin now or wait? Just let us know if the audio will be fixed in the Hero 6! ... still waiting for "support"....
10-10-2017 09:56 AM
There is no camera "fix". External audio capture is about the only solution. Here's my analysis. The H5B case I received covered two of the three microphone holes on the camera body. Either modifying the case or purchasing a third-party case is required to improve the basic audio. I have a Stedicam Volt and get horrible mechanical coupling of servo motor noise in the captured audio. Perhaps some kind of "soft" mount to reduce mechanical coupling could help but that's more than a term research project. Using an external mic connected directly to the H5B is not really viable because that would muck up the gimbal operation. So using an external audio recording device, which now must be operated independenly along with the hassle of trimming and synchronizing the sound clips with the video clips in post production, is gonna be necessary. Hassle! I would not go down the H5B road given the opportunity to start over.