@jamesearljobs, though your camera's firmware is already on the latest version, reinstalling the firmware update of the camera can help correct any errors with the current software installation. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229
Additionally, performing a factory reset in your camera can also help.
Let us know how it goes.
