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Tourist
Posts: 3

Mancha no display

Olá. Tenho  uma GoPro Hero 3. Depois de algum tempo sem uso, apareceram duas manchas no display. Elas não estão atrapalhando o funcionamento, mas são esteticamente desagradáveis. Como posso removê-las? Obrigado

gopro_manchas.png
GoPro
Posts: 8,992

Re: Mancha no display

Hi @robertomoreno

 

Our Support Team should be able to help you on this.

Please reach out to them by phone or chat through https://gopro.com/help/ContactUs    

 

 

Thanks!

Ej

Tourist
Posts: 3

Re: Mancha no display

Boa noite. Por favor, responda em português: a câmera foi comprada no Brasil. Obrigado.
GoPro
Posts: 7,578

Re: Mancha no display

Hello @robertomoreno. There is no way to remove the dots on the screen. If you contact our Support team at https://gopro.com/help/ContactUs , they will be able to look into options for you.. You may reach them by phone or chat. 

Tourist
Posts: 3

Re: Mancha no display

Por favor, respondam em português. O produto foi adquirido no Brasil e, pela legislação, deve ser oferecida assistência na língua local. Obrigado.

GoPro
Posts: 8,992

Re: Mancha no display

Hello @robertomoreno

 

Our Support Team should be able to help you on this.

Please reach out to them by phone or chat through https://gopro.com/help/ContactUs    

 

Nossa equipe de suporte deve ser capaz de ajudá-lo neste.
Por favor, chegar a eles por telefone ou bate-papo através https://gopro.com/help/ContactUs 

 

Thanks!

Ej