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Tourist
Posts: 5
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Malfunctioning of gopro

I was inside of the pool with my gopro suddenly I saw some bubbles are coming out when I opened my camera, water was everywhere inside of the camera and it is not working properly automatically turning off turning on and showing 0% battery then again showing 100% battery.
I have been trying to contact you through live cjat support it is not working then I tried to call I was on call for 10 minutes all representatives were busy so I am writing here.
Please do something I have to go on a road trip and trip with gopro is like useless for me, I seek immediate response and solution too.

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GoPro
Posts: 3,924

Re: Malfunctioning of gopro

Hi @jayantk51261,

 

I am sorry to hear about the issues with the camera. For that issue you will need to contact support directly as this is just a Community Hub. The Support team should be able to help you out: https://gopro.com/help/PKBContactus

 

Best,

Ryan

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Highlighted
GoPro
Posts: 3,924

Re: Malfunctioning of gopro

Hi @jayantk51261,

 

I am sorry to hear about the issues with the camera. For that issue you will need to contact support directly as this is just a Community Hub. The Support team should be able to help you out: https://gopro.com/help/PKBContactus

 

Best,

Ryan