Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see if it is on our Update page.
Posts: 2

Mac doesn't recognize GoPro while it has a battery in it

[ New ]



My Hero 8 GoPro wasn't being recognized in Image Capture nor Quik - I've read a bunch of these threads - and went through all the steps.... inlcuding the MTP option switch, rebooting the computer, unlocking the go pro screen  - and I remembered - every other time I connect the GoPro to the computer, it's when I DON'T have a battery in it (I did this time).  The battery was at 40% and the camera was plugged into a USB port.


So.... I unplugged the GoPro, turned it off, pulled out the battery, and re-connected it.  Now it shows up.  Any idea why?