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Sightseer
Posts: 2

Ma gopro 4 silver ne s'allume plus

Bonjour,
Je viens d'utiliser ma camera gopro4 silver pour la première fois, filme sous l eau de corse, celle ci avec son boîtier. Quelle est mon étonnement quand je sors de l'eau je vois des goutes à l'intérieur du boîtier (supposé étanche + bien fermé) et en plus ma caméra ne s'allume plus 😱. J ai tout essayé, autre chargeur, autre câble, charger +de 2h et rien... je suis dégouté!! Quelqu'un à déjà eu ce soucie? Si oui comment vous avez réussi à gérer. Merci beaucoup :) Rita
Sightseer
Posts: 2

Re: Ma gopro 4 silver ne s'allume plus

 
GoPro
Posts: 8,981

Re: Ma gopro 4 silver ne s'allume plus

 

Hi @rituxa111

 

I am sorry to hear about what happened with your camera. We'd like to help you out on this.

Please coordinate with our Support Team regarding this, they are available via phone or chat. As each incident is treated uniquely, they may ask you for pictures of the camera and/or mount that was used and other additional information to help us determine what we can do to extend our help.

https://gopro.com/help/ContactUs

 

Thanks!

Ej