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Tourist
Posts: 1

MY Hero 7 Silver got water in the lens (with door closed) on it's first use in 3 foot deep water.

Got my Hero 7 Silver at Christmas... first time trying it in water (only 3 feet deep) and it took on water right away. I had ensured before entering the water that all comparment doors were closed. Now I have been tryng to dry it out for the past 2 days... door open, even blowing warm air in via a hair dryer.  Still water in it. What can I do? Does warranty cover this?

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GoPro
Posts: 12,933

Re: MY Hero 7 Silver got water in the lens (with door closed) on it's first use in 3 foot deep wa...

Hi @sharpflame571

 

Let our Support Team take a look at what happened.

You may contact them through https://gopro.com/help/ContactUs

Please have your camera's serial number and proof of purchase ready.

 

Thanks!
Ej