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Sightseer
Posts: 1

MY GOPRO HERO 4 DOES'T WORK

so i bought it since 2016 and i used it about a year. then in 2017 i used it once but after that it won't turn on or charge or anything. i also tried many methods as well but no method works for me. can i please get some help because i really need it now but it does't work.

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GoPro
Posts: 5,894

Re: MY GOPRO HERO 4 DOES'T WORK

[ Edited ]

Hi @greensurf76031,

 

Sorry to know that. 

Have you tried using other cable or other ways of charging your camera?

 

Do you see any light indicator on the camera when it's plugged in. 
 

 

 

Have you tried following all the steps posted here: https://gopro.com/help/articles/solutions_troubleshooting/HERO4-Camera-Will-Not-Power-On

If you already tried them please contact GoPro Customer Support via phone or chat for assistance. 

 

 

Regards,

-Jay