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Sightseer
Posts: 3
Accepted Solution

MISSING PHOTO RESOLUTION SETTING GOPRO HERO3

I've read some comments of people with the same problem, but I can't find any solution on the internet.

Here's the problem: 

 I just updated my camera manually to the latest version v.3.07, and now, there are only limited resolution settings for the video capture and actually NO option available to change any of the still capture (photo) settings, and is stuck at 5MP. 

That photo menu choice has disappeared from the camera settings. 

Any ideas of how to fix this? I'm very disappointed with the camera.


Accepted Solutions
GoPro Community Manager
Posts: 5,863

Re: MISSING PHOTO RESOLUTION SETTING GOPRO HERO3

If doing a manual update doesn't resolve this issue, please reach out to our Support team at https://gopro.com/help/ContactUs so we can troubleshoot this with you.

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All Replies
GoPro Community Manager
Posts: 5,863

Re: MISSING PHOTO RESOLUTION SETTING GOPRO HERO3

If doing a manual update doesn't resolve this issue, please reach out to our Support team at https://gopro.com/help/ContactUs so we can troubleshoot this with you.