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Sightseer
Posts: 1

MINHA GOPRO HERO 4 SILVER PAROU DE FUNCIONAR SOZINHA, NÃO LIGA

Ela simplesmente nao liga, nao carrega, nao da sinal, morreu, nao faz nada nem apita. Ela sempre fica muito bem guarada numa caixa só dela, nao te marcas de uso nem nos acessorios, é nova nao tem porque ela parar de funcionar assim. Preciso de ajuda e suporte

60149778_2712707755409469_8315088944555360256_n.jpg
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GoPro
Posts: 9,299

Re: MINHA GOPRO HERO 4 SILVER PAROU DE FUNCIONAR SOZINHA, NÃO LIGA

Hello @bárbarav2. If you haven't yet, try this: remove the battery from the camera and connect the camera directly to a power source. See if the camera powers on. If it does, it could have been a faulty battery that would need replacement.

 

If the camera still does not respond, let our Support team at https://gopro.com/help/ContactUs help you with the next steps.