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Tourist
Posts: 2

MAX non funzionante

ho una MAX (già sostituita una volta perchè difettata): lo schermo non si accende più,quando è in carica fa uno strano ronzio e scalda molto; la batteria si è gonfiata

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GoPro
Posts: 9,884

Re: MAX non funzionante

Hello @lupoalbee. Please make sure that you use the GoPro charging cable and recommended chargers.

If the issue is potentially caused by a firmware error, reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Using an SD card adapter, connect your microSD card to your computer and follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229

 

If the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

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Tourist
Posts: 2

Re: MAX non funzionante

faulty !! send back to gopro assistance