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Sightseer
Posts: 1

MA GOPRO CHAUFFE ET LA BATTERIE SE VIDE

[ New ]

BONJOUR

 

MA GOPRO HERO 7 CHAUFFE LORS DE SON UTILISATION ET ME VIDE LA BATTERIE.

 

POURQUOI


Accepted Solutions
GoPro
Posts: 20,465

Re: MA GOPRO CHAUFFE ET LA BATTERIE SE VIDE

[ New ]

Hello, @sweetbeach37318. It is not unusual for the camera to warm up while charging or when in use, but it should not be too hot to touch. 

 

First, it is important that the camera is updated to the latest firmware. If you haven't done it yet, follow the steps under Manual Update here. After the update, perform a factory reset. This will help clear any possible error with the current installation. 

 

Make sure as well that the SD card is a recommended one. Using a non-compatible card will cause the camera to use more power to communicate with it. 

 

Which resolution settings were you using in the camera? For cameras that feature unique high-performance video modes: 2.7K and higher resolutions, and/or frame rates above 60fps, it is normal for the camera to become warm and use more power when using these modes. These tips will help improve camera performance. 

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All Replies
GoPro
Posts: 20,465

Re: MA GOPRO CHAUFFE ET LA BATTERIE SE VIDE

[ New ]

Hello, @sweetbeach37318. It is not unusual for the camera to warm up while charging or when in use, but it should not be too hot to touch. 

 

First, it is important that the camera is updated to the latest firmware. If you haven't done it yet, follow the steps under Manual Update here. After the update, perform a factory reset. This will help clear any possible error with the current installation. 

 

Make sure as well that the SD card is a recommended one. Using a non-compatible card will cause the camera to use more power to communicate with it. 

 

Which resolution settings were you using in the camera? For cameras that feature unique high-performance video modes: 2.7K and higher resolutions, and/or frame rates above 60fps, it is normal for the camera to become warm and use more power when using these modes. These tips will help improve camera performance.