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Sightseer
Posts: 1
Accepted Solution

Luzes Led Vermelha estão sempre acesas na GoPro Hero 6 Black.

[ Edited ]

Olá,

Porque as luzes led da minha GoPro Hero 6 Black ficam acesas mesmo com a câmera desligada?

Comprei a câmera a uma semana e hoje 27/08/2018, ela apresentou esse problema.

Após eu gravar um vídeo, desliguei a câmera, mas as luzes led ficaram acesas, todas elas.

Gravei outro vídeo e deixei a câmera se desligar sozinha, porém as luzes led continuaram acesas.

Para que as luzes led se apaguassem eu tive que retirar a bateria.

O que pode está acontecendo?

Me ajudem, por favor.


Accepted Solutions
GoPro
Posts: 8,324

Re: Luzes Led Vermelha estão sempre acesas na GoPro Hero 6 Black.

Hello @fireyboost73568

 

It is odd for the red lights to stay lit even when the camera is turned off. It is normal if the camera is being charged while turned off though. Have you tried checking if setting the LED differently have any effect? You can access this option under Preferences. 

 

If you have not tried it yet, do a manual update on the camera even if the camera is already with the latest firmware. This is to ensure that any error associated with the current installation is cleared out. You can follow instructions under manual update here. Make sure that your camera is fully charged and that the SD card is formatted prior to updating. Let us know how it goes. 

 

Thanks,

Marius

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All Replies
GoPro
Posts: 8,324

Re: Luzes Led Vermelha estão sempre acesas na GoPro Hero 6 Black.

Hello @fireyboost73568

 

It is odd for the red lights to stay lit even when the camera is turned off. It is normal if the camera is being charged while turned off though. Have you tried checking if setting the LED differently have any effect? You can access this option under Preferences. 

 

If you have not tried it yet, do a manual update on the camera even if the camera is already with the latest firmware. This is to ensure that any error associated with the current installation is cleared out. You can follow instructions under manual update here. Make sure that your camera is fully charged and that the SD card is formatted prior to updating. Let us know how it goes. 

 

Thanks,

Marius