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Tourist
Posts: 2
Accepted Solution

Lost Gopro Hero 5 Black

Recently I was on a cruise for my senior graduation trip and had left my Gopro Hero 5 Black in the jeep I was given for the excursion in Cozumel Mexico. I had told Carnival cruise and they emailed the excusion people but the excursion workers had told Carnival there was no camera found.  Is there any way to report stolen or find my camera? 


Accepted Solutions
GoPro
Posts: 3,505

Re: Lost Gopro Hero 5 Black

 

Hi @angelicanajera5

 

Do you still have your serial number? 

Normally it's written on the proof of purchase or box of the camera. 

 

You can contact GoPro Customer Support to report the incident.

https://gopro.com/help/ContactUs

 

Best Regards,

-Jay 

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All Replies
GoPro
Posts: 3,505

Re: Lost Gopro Hero 5 Black

 

Hi @angelicanajera5

 

Do you still have your serial number? 

Normally it's written on the proof of purchase or box of the camera. 

 

You can contact GoPro Customer Support to report the incident.

https://gopro.com/help/ContactUs

 

Best Regards,

-Jay 

Tourist
Posts: 2

Re: Lost Gopro Hero 5 Black

Thank you for your help I have reported the incident to costomer support.

GoPro
Posts: 9,464

Re: Lost Gopro Hero 5 Black

 

Hi @sexyrexy69

 

Glad to hear that this has been reported.

Feel free to post back for any updates.

 

Best,

Ej