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Sightseer
Posts: 2
Accepted Solution

Los videos de mi Hero 7 silver no tienen sonido

Grabó los videos y no se escucha el audio en la cámara, ni en la aplicación móvil en el celular y ni en la computadora

Accepted Solutions
GoPro
Posts: 11,601

Re: Los videos de mi Hero 7 silver no tienen sonido

Hi @jesusa77705

 

Make sure you are using a recommended SD card.

See if re-flashing the software will sort out the issue. https://gopro.com/update/hero7-silver

Once done, reset the camera to it's factory settings.

Please do a test recording and see if these steps make a difference.

 

Thanks!
Ej

View solution in original post


All Replies
GoPro
Posts: 11,601

Re: Los videos de mi Hero 7 silver no tienen sonido

Hi @jesusa77705

 

Make sure you are using a recommended SD card.

See if re-flashing the software will sort out the issue. https://gopro.com/update/hero7-silver

Once done, reset the camera to it's factory settings.

Please do a test recording and see if these steps make a difference.

 

Thanks!
Ej