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Tourist
Posts: 2
Accepted Solution

Lleno de agua

Estaba haciendo snorkel al salir noté que la cámara estaba apagada y con agua al interior, revisé las tapas y estaban bien cerradas no sé por qué ocurrió el daño si la cámara resiste y no estuve más de 1 mts sumergido.

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GoPro
Posts: 14,154

Re: Lleno de agua

Hi @deshueso

 

So long as all camera doors are closed, the HERO6 Black is waterproof down to 10m (33ft) without a housing.

Let our Support Team take a look at what happened. You may reach out to them by phone or chat.

https://gopro.com/help/ContactUs  

 

Thanks!

Ej

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Highlighted
GoPro
Posts: 14,154

Re: Lleno de agua

Hi @deshueso

 

So long as all camera doors are closed, the HERO6 Black is waterproof down to 10m (33ft) without a housing.

Let our Support Team take a look at what happened. You may reach out to them by phone or chat.

https://gopro.com/help/ContactUs  

 

Thanks!

Ej

Highlighted
Tourist
Posts: 2

Re: Lleno de agua


@aragon1006  ha escrito:

Hi @deshueso

 

So long as all camera doors are closed, the HERO6 Black is waterproof down to 10m (33ft) without a housing.

Let our Support Team take a look at what happened. You may reach out to them by phone or chat.

https://gopro.com/help/ContactUs  

 

Thanks!

Ej


Muchas gracias @aragon1006 ya el equipo de soporte me ayudo bastante.