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Sightseer
Posts: 2

Live stream ton Probleme

[ New ]
Moin,
Ich habe das Problem das der Ton während des streams immer wieder ruckelt und ausfällt. Woran kann das denn liegen? Hat jemand einen Tipp für mich?
GoPro 7 Black, neuste Firmware.

Mfg Jan Volker

Accepted Solutions
GoPro
Posts: 20,502

Re: Live stream ton Probleme

[ New ]

If you can, try using 5GHz instead. Also, see if changing network connection during live streaming (Wi-Fi, hotspot) has an effect. 

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GoPro
Posts: 20,502

Re: Live stream ton Probleme

[ New ]

Hello, @boldcrest15243.  Are you using an external microphone with your GoPro camera while live streaming? Re you live streaming view Wi-Fi or hotspot? See if there are physical connections or network settings that could be causing interference with the audio feed. 

 

Additionally, make sure that the camera is running on the latest firmware, and that the GoPro app installed on your mobile device is the latest version. Doing this will help eliminate possible errors causing the audio quality issue. 

Sightseer
Posts: 2

Re: Live stream ton Probleme

[ New ]

Hallo,

 

ich benutze das interne Mikrofon.

Ich habe die neuste Firmware installiert.

Ich benutze mein Wlan 2,4ghz. 10 Mbit upload.

 

MFG Jan Volker

GoPro
Posts: 20,502

Re: Live stream ton Probleme

[ New ]

If you can, try using 5GHz instead. Also, see if changing network connection during live streaming (Wi-Fi, hotspot) has an effect.