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Sightseer
Posts: 1

Lines through the back screen

Just got a GoPro hero 7 black and it looks to be black lines all over the screen when viewing photos inside or a darker area but outside can’t see them is this normal? Didn’t notice then at first but do now. Not on pics on other devices just on camera.
GoPro
Posts: 11,529

Re: Lines through the back screen

Hi @foggysummi007

 

Please see if resetting the camera will work.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs           

 

Thanks!

Ej