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09-03-2019 10:54 AM
Lines on the screen of my GoPro 6
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Hi GoPro Team,
the screen of my GoPro6 got some black lines!
It started with one line horinzotal at the bottom of the screen and now ther are 6 vertikal lines to.
What can i do? Is that normal?
The funktions are all ok but i think that the lines get´s more and more and that makes me nervous.
Thanks for the Support.
Have a nice day!
Michael Schnell

09-03-2019 11:03 AM
Re: Lines on the screen of my GoPro 6
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Are the lines also visible on the videos/photos taken?
Please see if resetting the camera will work. Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.
Thanks!
Ej
09-03-2019 11:50 AM
Re: Lines on the screen of my GoPro 6
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Hi Ej,
the lines are not on my taken videos or photos!
I reset the camera and make a manual software update.
The lines are still there. = (
Thanks!
Michael
09-03-2019 11:53 AM
Re: Lines on the screen of my GoPro 6
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Thanks for getting back to us. @michaels4060
Let our Support Team take a look at what happened and provide you options.
Please reach out to them through https://gopro.com/help/ContactUs
Let them know of the troubleshooting steps taken.
Thanks!
Ej
09-03-2019 11:53 AM
Re: Lines on the screen of my GoPro 6
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