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Reply
Sightseer
Posts: 2
Accepted Solution

Lineas verticales en Display

Hola. Compre la GoPro 6 Black, en el display aparecen lineas transparentes en el display, no salen en las fotos ni los videos pero es molesto al usar la camara, que puedo hacer?

 

IMG_5540.jpg

 

IMG_5539.jpg

IMG_5541.jpg

Accepted Solutions
GoPro
Posts: 7,853

Re: Lineas verticales en Display

Hello @mauroloav

 

Thank you for posting back and including the picture. Now these lines are not normal. Let our Support team help. Please contact them via phone or chat here https://gopro.com/help/ContactUs

 

Best regards, 
Marius

View solution in original post


All Replies
GoPro
Posts: 7,853

Re: Lineas verticales en Display

Hello @mauroloav

 

The transparent line is normal. This appears depending on the mode the camera is set into. For example, when the camera is set to photo mode, you get the full screen, same as when you have the camera in video mode at 1440 p (where the lines appear on the sides instead). 

 

Thanks, 

Marius

Sightseer
Posts: 2

Re: Lineas verticales en Display

Hola, estas lineas no son normales, el display deberia estar limpio mostrando la imagen sin ninguna interferencia, por favor revisar las imagenes.

 

Foto 1 (lineas transparentes)

 

1

 

Foto 2 (Las lineas rojas resaltan las lineas trasparentes de la imagen)

 

A - 1.jpg

 

Estas lineas son molestas en el momento de hacer las imagenes o los videos, por favor revisar el problema.

 

Gracias

GoPro
Posts: 7,853

Re: Lineas verticales en Display

Hello @mauroloav

 

Thank you for posting back and including the picture. Now these lines are not normal. Let our Support team help. Please contact them via phone or chat here https://gopro.com/help/ContactUs

 

Best regards, 
Marius

Highlighted
Adventurer
Posts: 9,207

Re: Lineas verticales en Display

what sd card is this?