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@stoutflame3124 - Should be ok, but if you can post a photo of it, that might help.
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Looks like a mountain and Sun that is am Image choose it to load your shot.
@stoutflame3124 - As fishycomics wrote, you can post it here. If you'd like to email it, our Support team at https://gopro.com/help/PKBContactus can help you out.
Yes the problem is the members really need to be taking time out to get tehir posts across.