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Tourist
Posts: 1
Accepted Solution

Lente Hero 4 Rayado

Estimados hace unos días estuve utilizando mi GoPro Hero4 Black con el GriP de mi drone Karma y como este no tiene protector se ha rayado el lente.

 

Ahora no puedo utiizarlo ya qque las fotos y videos salen pesimos con este lente rayado.

 

Donde puedo pedir el repuesto para solicitar su cambio?

 

Gracias,

 

Bernardo Cordoba

Lima, Perú.

32077368_10155477508552423_1105041982285152256_n.jpg

Accepted Solutions
GoPro
Posts: 6,461

Re: Lente Hero 4 Rayado

Hello @bernardocordoba

 

Sorry to hear about what happened to the camera. Truly, if the lens is damaged, the image quality of all media that you capture will be on the line. Our Support team here https://gopro.com/help/ContactUs maybe able to help. You can call or chat with them. 

 

Best regards, 
Mariuis

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All Replies
GoPro
Posts: 6,461

Re: Lente Hero 4 Rayado

Hello @bernardocordoba

 

Sorry to hear about what happened to the camera. Truly, if the lens is damaged, the image quality of all media that you capture will be on the line. Our Support team here https://gopro.com/help/ContactUs maybe able to help. You can call or chat with them. 

 

Best regards, 
Mariuis