10-20-2019 11:31 AM
ifyou are having that much of a difficulty seek a friends help or some one near by that owns a gopro,
1 go to your smartphone DELETE all of gopro on it bluetooth, wifi. the app delete the camera out even the app itself.
2. go to the camera all you need to do is factory reset the camera.
All that done you are good to go. the camera will not remember a password when factory reset.
if the password is Gorpo hero or hero3 whatever the default is simply follow the instructions
Been there, done that. I truely am sorry you see it that difficult.