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Tourist
Posts: 4

Last UPdate of USB 3.1 Prevents GOPro from connecting to Computer

Good Day.

 

I have downloaded the USB 3.1 UPdate which prevented my Hero 8 Black from doing any communication to my Computer. I had to Manually update the firmware to previous state to get the Camera to respond and communicate. Please investigate Either remove Update or fix with a newer update.

 

Thank you

 

Regards

 

Jacques

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Nomad
Posts: 4,420

Re: Last UPdate of USB 3.1 Prevents GOPro from connecting to Computer

When you updated the firmware of your GoPro.  Did you go into the connections setting and ensure that the USB connection was set to MTP and not GoPro Connect??

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GoPro
Posts: 9,772

Re: Last UPdate of USB 3.1 Prevents GOPro from connecting to Computer

@jacqueseai, please go to the HERO8 Black camera's Preferences then select "Connection" and tap on "USB Connection". If it is currently set as "GoPro Connect", try changing this to "MTP" and you will be able to access your GoPro from your computer again.