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Sightseer
Posts: 1

Languette batterie arraché hero 7 Black

Bonjour,

La languette pour tirer ma batterie de ma gopro hero7 black c'est cassé.
La caméra est toujours sous garantie mais vu que la languette de la batterie c'est arraché il est très compliqué de la sortir.
De plus étant client gopro plus il m'est impossible de joindre quelqu'un via le tchat ou via le numéro pourtant nous sommes prioritaire ! .

Cordialement.
GoPro
Posts: 8,509

Re: Languette batterie arraché hero 7 Black

Hi @seb2471

 

Please check the work around on this link, https://www.youtube.com/watch?v=-i4_xMYj5E0

Our Support Team is available by phone or chat through https://gopro.com/help/ContactUs 

Their hours of operation is also listed on the same link.

 

Thanks!

Ej