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Tourist
Posts: 2

La tapa que cierra el frame de mi gopro 5black se rompio al abrirla. No ha recibido golpes ni caidas

La tapa del frame de mi gopro hero 5 black se fisuro al abrirla sin esfuerzo aparente. la camara no ha sufrido caidas ni golpes.

He intendado comprar la tapa pero en la pagina no la venden y solo venden el frame completo.

 

GoPro
Posts: 8,398

Re: La tapa que cierra el frame de mi gopro 5black se rompio al abrirla. No ha recibido golpes ni...

Hi @megastar8324

 

Are you referring to the frame latch?

Our Support Team should be able to assist you on this.

Please reach out to them by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!

Ej

Tourist
Posts: 2

Re: La tapa que cierra el frame de mi gopro 5black se rompio al abrirla. No ha recibido golpes ni...

Buenas tardes, si se trata del frame latch.
En el link no ha sido posible comunicarme con soporte de gopro.
Puedes porfavor darme un correo donde puedan ayudarme.
Gracias.

GoPro
Posts: 7,382

Re: La tapa que cierra el frame de mi gopro 5black se rompio al abrirla. No ha recibido golpes ni...

Sorry, @megastar8324. Our email support has long been discontinued. How did you contact Support? Are you getting any error message? Be sure to contact the team during hours of operation. If calling does not work, you may try initiating a chat conversation.