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Nomad
Posts: 140

Re: LMAO - This GP MAX is going straight back for a refund.

I would imagine they do reach out to others but selectively...that's how they came up with the Adobe Premiere Pro plugins...I'm sure that they would like their videos to be editable in the big name brand editing suites. But right now, no other suite can read their new format and you have to use the new GoPro Player to convert it. As for Insta 360 Studio, I doubt that it could read the new native .360 GoPro format either, we would have heard about that here for sure!

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Tourist
Posts: 6

Re: LMAO - This GP MAX is going straight back for a refund.

I've used the Insta360 before. I would say if someone already has the Insta, then don't bother with the MAX. If you don't have a 360 camera and want to get into it, then either one. I would imagine the lower cost of the Insta would make it more alluring to some.
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Tourist
Posts: 6

Re: LMAO - This GP MAX is going straight back for a refund.

Those are some good tips, thank you.
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Tourist
Posts: 6

Re: LMAO - This GP MAX is going straight back for a refund.

This sounds so much easier.
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Tourist
Posts: 6

Re: LMAO - This GP MAX is going straight back for a refund.

This was very well laid out, thank you, I agree with what you're saying. I really want to get into 360 video but this entire workflow makes me want to run away,.
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Tourist
Posts: 6

Re: LMAO - This GP MAX is going straight back for a refund.

I have a fully spec'd out MacBook Pro from 2015, it's not the newest, but it was the most powerful I could get back then. It's no slouch and I feel like running a few of those instances will bog my machine down. Although I can't say for 100% certainty because I didn't even get to that stage to try it.
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Sightseer
Posts: 10

Re: LMAO - This GP MAX is going straight back for a refund.

Just bought the GoPro Max. Nothing but issues. This camera is not ready to be put on store shelves. It might be the best camera in the world but I’ll never know because I can’t view the videos. I tried editing the 360 videos on my brand new iPhone and this error pops up: “Photo bursts, 4K 4:3 video and 360 media are not supported at this time”. I tried this on multiple iPhones from the newest generation all the way to an iPhone 6s. Called GoPro customer care and they told me to download GoPro Player on my brand new gaming PC... the only problem with that is that “GoPro Player” doesn’t even exist for PC, it’s only for Mac. Then customer service told me to install Exporter which I’ve done and it keeps crashing as soon as in import media and start the queue. I tried doing fresh installs of exporter 3 times with no luck. GoPro, you’ve obviously rushed to put the GoPro Max on shelves before all of its software was ready. This is unacceptable. You’d think your company would have learned from that same mistake you made with the crappy Karma Drone. I should add that customer care told me to “just use the MAX in Hero mode instead of 360 mode until they can sort out the software issues”... if I wanted the Hero I wouldn’t have bought the MAX!!! Smh!