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Tourist
Posts: 1

LED screen completely black and unresponsive.

[ New ]

hi. so i'm not sure iwhy but my go pro hero 7's LED screen is black and unresponsive. it's pretty frustrating. it still records if i control it through my phone app. but any help guys? really wanna see that screen work

GoPro
Posts: 25,106

Re: LED screen completely black and unresponsive.

[ New ]

Hi @kidxbilliards

 

Please ensure that the SD card is not inserted between the SD card slot and the battery as this can put pressure on the back of the touch display.

If it's not the case, a manual update is the next step. Please refer to https://gopro.com/update/

You may also reach out to our Support Team for further assistance.
https://gopro.com/help/ContactUs

 

Thanks!

Ej