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Reply
Sightseer
Posts: 3

LED Light near the speaker always on

Hi,

 

My GoPro Hero 5 Black's led light near the speaker at the bottom part of the device is not turning off. It stays on all the time.

 

Please help. It is draining the battery. See attached photo.

 

Best Regards,

Erica

IMG_4554[1].JPG
Adventurer
Posts: 9,915

Re: LED Light near the speaker always on

Pull the bat. wait 5 seconds, pull the sd out.   turn on factory reset camera,   and last resort  reflash manually firmware, if all fails talk with gopro at contact us support.

 

Maybe you knew to do that and why we all ask here for others to help out

Sightseer
Posts: 3

Re: LED Light near the speaker always on

Hi @fishycomics, thank you for the reply. I tried everything you said but the led light is still on. Maybe I should contact the support later.

 

Thanks,

Erica

Adventurer
Posts: 9,915

Re: LED Light near the speaker always on

if you   are within a return I do that first,Manual firmware sometimes   can correct but this time  Ithink it is beyond it.  Each g opro has its  issues and a mind like those  Gremlins

Highlighted
Sightseer
Posts: 3

Re: LED Light near the speaker always on

Hi @fishycomics,

 

I am still covered in warranty, I think since I bought this just more than a month ago. Im hoping this would be resolved immediately cause its freaking me out. :D

 

Thanks,

Erica