Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see if it is on our Update page.
Cameras
Reply
Tourist
Posts: 2

LCD

[ New ]
My screen on go pro 5 has gone black is there a way to restart ? I can’t connect to phone eith
GoPro
Posts: 32,193

Re: LCD

[ New ]

Hi @spirywave37045

 

Was the camera previously used in/underwater?

Do you observe the same when the camera is powered on without the SD card?

See if re-flashing the software will help. https://gopro.com/en/us/update/hero5

 

Let us know how it goes.
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
Please let them know of the troubleshooting steps taken.

 

Thanks!

Ej
 

Tourist
Posts: 2

Re: LCD

[ New ]
Replaced battery and screen is alive but camera still not 100% going to replace card