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Tourist
Posts: 2

LCD screen of FUSION only white

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The LCD screen of my fusion is not showing any settings anymore. Only bright light. Also when recording no red light blinking.

I manually installed the latest firmware. It's not that either. Last, I cannot turn on wifi anymore, because of the white LCD screen...

IMG_1380 (1).png

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GoPro
Posts: 18,313

Re: LCD screen of FUSION only white

[ New ]

This is odd, @draindizzle . Has the camera experienced any impact or has been exposed to water? If a manual update has been done and the SD cards in the Fuson are seated, in wold be best to engage of Support team. They will walk you through the next steps. You may reach them by phone or chat through https://gopro.com/help/ContactUs . 

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GoPro
Posts: 18,313

Re: LCD screen of FUSION only white

[ New ]

This is odd, @draindizzle . Has the camera experienced any impact or has been exposed to water? If a manual update has been done and the SD cards in the Fuson are seated, in wold be best to engage of Support team. They will walk you through the next steps. You may reach them by phone or chat through https://gopro.com/help/ContactUs . 

Tourist
Posts: 2

Re: LCD screen of FUSION only white

[ New ]
Contacted support. Seems to be broken which of course is no fun. But very helpfull and fast. Had to send the unit return. It is what it is.
GoPro
Posts: 24,297

Re: LCD screen of FUSION only white

[ New ]

Thanks for posting back @@draindizzle

Glad to hear that a return/replacement has been arranged for you.

 

Feel free to post back if something comes up.

 

Regards,

Ej