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Tourist
Posts: 1

LCD screen its block

[ New ]

Hi, good morning my name is Victor and I'm having a lot of problems getting the back monitor to activate, and I can't connect to the gopro's wifi because it doesn't appear and there's no way to activate it because the main monitor doesn't turn on.

Could you help me please, Thanks

 

My gopro is 9 black

 

- Victor

GoPro
Posts: 27,099

Re: LCD screen its block

[ New ]

Hello @victorhugo420

 

Sorry for any trouble caused.

Please try re-flashing the software. Follow the manual update steps on https://gopro.com/en/us/update/hero9-black

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
 

If this is a recent purchase, you may also refer to the same store you got the camera from for a faster turn around.

 

Thanks!

Ej