LCD Defective [ New ]

[vasty]

My LCD went black on my hero session. Lights are working well its just the LCD. frustrated on this since i was about to use this for an event last week.

[aenriquez · Accepted solution]

@vasty, sorry to hear you're having issues with your GoPro. Reinstalling the firmware update of the camera can help correct any errors with the current software installation. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229 

If the issue persists, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

[aenriquez · Accepted solution]

@vasty, sorry to hear you're having issues with your GoPro. Reinstalling the firmware update of the camera can help correct any errors with the current software installation. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229 

If the issue persists, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.