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Sightseer
Posts: 1

Keeps turning on

[ New ]
My 7 black keeps turning it self on after I shut it off about a hour after I hear it beep and the battery dies and then it **bleep**s off

Accepted Solutions
GoPro
Posts: 19,608

Re: Keeps turning on

[ New ]

Hello, @thefishingdad. Could the camera be communicating with a Smart remote or a mobile device via GoPro App? If this is not the case, resetting the camera will help clear the issue. 

 

If you haven't yet, perform a manual firmware update following the steps under Manual Update here. After the update, reset the camera. These steps will clear out any possible error with the current installation.  

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All Replies
GoPro
Posts: 19,608

Re: Keeps turning on

[ New ]

Hello, @thefishingdad. Could the camera be communicating with a Smart remote or a mobile device via GoPro App? If this is not the case, resetting the camera will help clear the issue. 

 

If you haven't yet, perform a manual firmware update following the steps under Manual Update here. After the update, reset the camera. These steps will clear out any possible error with the current installation.