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Tourist
Posts: 1
Accepted Solution

Karma grip not detected by Gopro Quik & Hero 6 Black

I bought a new Karma Grip and Hero 6 Black 2 days ago. Hero 6 is working fine and also syncing with Gopro Capture App and Quik.  However, the Karma Girp does not recognise the Camera. It is asking for Karma Update. Also, when i am using Win 10 (64 Bits), 4 GB RAM laptop and all system requirement OK, the Karma Grip is not detected by Quik. Hence, can't update the software / firmware. I have read all community threads and tried Gopro recommended steps. But nothing works. I am so frustrated and angry with Gopro that I would have to return both the products to the seller. Can anyone help me fix this issue please? 


Accepted Solutions
Hiker
Posts: 8

Re: Karma grip not detected by Gopro Quik & Hero 6 Black

I had same problem.  I used this tool to get the firmwares updated:

 

https://gopro.com/help/articles/solutions_troubleshooting/Karma-Grip-Stuck-in-Recovery-Mode-After-Up...

 

Be sure to go to this link and install the 1.0.1.0 -- http://www.catalog.update.microsoft.com/Search.aspx?q=gopro

libusb-win32 - libusb-win32 devices - 10/31/2016 12:00:00 AM - 1.0.1.0

 

Just download the cab, use a unzipping tool like 7zip to extract it, then right click the .inf file and choose "install".

 

After that it should detect the Grip in Quik.

 

I still had to use the tool to get both Stabilizer and Grip to show updated.

 

Let me know if it worked for you as well.

View solution in original post


All Replies
Hiker
Posts: 8

Re: Karma grip not detected by Gopro Quik & Hero 6 Black

I had same problem.  I used this tool to get the firmwares updated:

 

https://gopro.com/help/articles/solutions_troubleshooting/Karma-Grip-Stuck-in-Recovery-Mode-After-Up...

 

Be sure to go to this link and install the 1.0.1.0 -- http://www.catalog.update.microsoft.com/Search.aspx?q=gopro

libusb-win32 - libusb-win32 devices - 10/31/2016 12:00:00 AM - 1.0.1.0

 

Just download the cab, use a unzipping tool like 7zip to extract it, then right click the .inf file and choose "install".

 

After that it should detect the Grip in Quik.

 

I still had to use the tool to get both Stabilizer and Grip to show updated.

 

Let me know if it worked for you as well.

Highlighted
Tourist
Posts: 3

Re: Karma grip not detected by Gopro Quik & Hero 6 Black

Success!

 

The windows app I was using would not extract the files so that they could be installed, downloaded winzip universal and used it to open the file, was then able to install the file, now everything works.

Sightseer
Posts: 1

Re: Karma grip not detected by Gopro Quik & Hero 6 Black

Quik is now able to detect Karma but ir keeps showing the update available message. How can I correct that?

Sightseer
Posts: 3

Re: Karma grip not detected by Gopro Quik & Hero 6 Black

Same here
Sightseer
Posts: 3

Re: Karma grip not detected by Gopro Quik & Hero 6 Black

Same thing. What a pain
Sightseer
Posts: 3

Re: Karma grip not detected by Gopro Quik & Hero 6 Black

That worked. Thanks