06-27-2020 11:20 AM
Hello @rapidalp55770. If the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.
06-29-2020 02:44 PM
Exactly same problem here.
Everything is updated : Karma drone / Grip / Camera hero7Black and software controller.
After Launching paring, nothing happens. Karma drone continue to altern red and green lights and controller doesn't detect anything at all. I've spent 6 hours trying to fix that with multiple tries. And that an epic boring fail.
Hoping to have a solution soon.