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Tourist
Posts: 3

Re: Karma drone not pairing

[ New ]

Same issue for me.  Anyone hearing back from GoPro yet on this one?

Sightseer
Posts: 1

Re: Karma drone not pairing

[ New ]

Same problem.
Worked a while ago.
Tried to fly this week , wouldn't pair.

Did the update etc and still not working.

the stabillizer on the drone doesn't powers on when powering on the drone. 

GoPro
Posts: 13,438

Re: Karma drone not pairing

[ New ]

Hello @rapidalp55770. If the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

Backpacker
Posts: 1,012

Re: Karma drone not pairing

[ New ]

what are we meant to do if our Karma's out of warranty, despite the fact its obviously a defect with the drone?

Tourist
Posts: 1

Re: Karma drone not pairing

[ New ]

I have the same problem, Karma not pairing. 

Tourist
Posts: 2

Re: Karma drone not pairing

[ New ]

@aenriquez , seeing as there are many of us with this issue, any chance of publishing what those next steps are, or is there no fix for this?

Sightseer
Posts: 1

Re: Karma drone not pairing

[ New ]
Have same felling and i already say goodbye to gopro and shifted to DJI
Tourist
Posts: 1

Re: Karma drone not pairing

[ New ]

Hi there,

 

Exactly same problem here.

Everything is updated : Karma drone / Grip / Camera hero7Black and software controller.

After Launching paring, nothing happens. Karma drone continue to altern red and green lights and controller doesn't detect anything at all. I've spent 6 hours trying to fix that with multiple tries. And that an epic boring fail.

 

Hoping to have a solution soon.

 

Best