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Sightseer
Posts: 3
Accepted Solution

Karma Grip

Cannot power on the camera when switch on the karma grip. Just bought the set together with the drone. Disappointed!!!

Accepted Solutions
Adventurer
Posts: 9,109

Re: Karma Grip

Have you updated everything? Does the camera turn on outside of the Karma Grip? How about when connected to the drone?

Perform a manual update on the camera https://gopro.com/update , reset the Grip https://gopro.com/help/articles/how_to/How-to-hard-reset-the-Karma-Grip , and make sure it has been updated by connecting it to your computer with Quik for desktop open. If you have any issues updating your Grip, see this article https://gopro.com/help/articles/Solutions_Troubleshooting/Karma-Grip-Stuck-in-Recovery-Mode-After-Up...

If you still can't get it to work, contact GoPro Support during business hours https://gopro.com/help/ContactUs

This is a member to member support forum. We are not GoPro Support.

View solution in original post


All Replies
Sightseer
Posts: 3

Re: Karma Grip

 
Adventurer
Posts: 9,109

Re: Karma Grip

Have you updated everything? Does the camera turn on outside of the Karma Grip? How about when connected to the drone?

Perform a manual update on the camera https://gopro.com/update , reset the Grip https://gopro.com/help/articles/how_to/How-to-hard-reset-the-Karma-Grip , and make sure it has been updated by connecting it to your computer with Quik for desktop open. If you have any issues updating your Grip, see this article https://gopro.com/help/articles/Solutions_Troubleshooting/Karma-Grip-Stuck-in-Recovery-Mode-After-Up...

If you still can't get it to work, contact GoPro Support during business hours https://gopro.com/help/ContactUs

This is a member to member support forum. We are not GoPro Support.