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Sightseer
Posts: 1

Karma Grip not recognised on Windows 10 computer

Karma Grip not recognised on Windows 10 x64 computer...Why?

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GoPro
Posts: 3,924

Re: Karma Grip not recognised on Windows 10 computer

Hi @barracuda2016,

 

If you are still having some issues with getting that Grip recognize by Quik let us know some more detail as to what is going on. What errors are you seeing? Is the grip on when plugged in? Does Quik recognize the camera by itself? If you provide a bit more detail some of the users on the community may be able to help!

 

Cheers,

Ryan

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Sightseer
Posts: 2

Re: Karma Grip not recognised on Windows 10 computer

I have the same problem on my Windows 10. Recently bought a Karma grip and uses it with my current GoPro Silver. Just updated to the latest firmware on the camera mounted in the grip. But the Quick software does not see the Karma Grip so I can't update that.

 

I can't see the GoPro grip at all in the Device Manager like they did in the movie clip I found regarding this problem.

 

https://www.youtube.com/watch?v=2aq2Y18DK4E

 

Please assis...

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Sightseer
Posts: 2

Re: Karma Grip not recognised on Windows 10 computer

I got it to be recognized on another Win 10 computer instead. So that's my worakround. Couldn't find the problem on the first somputer, sorry.