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Sightseer
Posts: 1

Just had my iPhone restored but now my camera and app won t connect it fails to connect to wifi

 
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Adventurer
Posts: 12,816

Re: Just had my iPhone restored but now my camera and app won t connect it fails to connect to wifi

 we have to take off some of the existing items. to get things working.

 

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GoPro
Posts: 7,490

Re: Just had my iPhone restored but now my camera and app won t connect it fails to connect to wifi

Hello @spryflare210. Typically, the connection issue between the camera and GoPro App can be resolved by resetting the Wi-Fi settings. Please follow these troubleshooting steps accordingly: 

  1. Remove your camera entry from the GoPro App's history. 
    • iOS: Open GoPro App. Tap the pencil icon in the top-left corner of the Camera menu page. Tap the red X icon to delete the camera entry from your app’s history. 
  2. Reset your camera’s Wi-Fi settings using the instructions here
  3. Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro using the instructions here