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Sightseer
Posts: 1

Je n'arrive pas a faire une vidéo normale

Bonjour a tous, 

en ce moment je n'y arrive pas a faire des videos normale sur ma go pro hero 4 session. Il y a juste des videos de 1 sec et c'est tout. Pourriez vous m'aider ?

Merci

Highlighted
GoPro
Posts: 17,624

Re: Je n'arrive pas a faire une vidéo normale

Hello @lazarey684

 

How is the recording done?

Do you press the shutter button while the camera is off?

What SD card are you using?

 

See if resetting the camera will help. While the camera is off, press and hold the Shutter button for 8-10 seconds.

Confirm the Factory Reset.

If it's still the same, you can also try a manual update. https://gopro.com/en/us/update/hero_session

 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.

 

Thanks!

Ej