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03-14-2018 08:46 AM
Jayson farias
[ New ]Além disso, em apenas 15 minitos de utilização abaixou 10% da carga!! Como uma câmera dessas, que é feita para esportes radicais aonde, muitas vezes, não tem fontes de energia de fácil alcance, tem uma bateria de tão baixa performace e durabilidade!
Tinha muita espectativa no produto, já que não é nada barato! Mas acabei me decepcionando em alguns aspectos...
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03-15-2018 02:54 PM
Re: Jayson farias
[ New ]Hello @loyaldusk11585
Sorry to hear about what is going on with your camera. This is definitely not the expected behavior. It seems that there maybe an issue with the battery, or the camera firmware. Please contact our Customer Support team to get immediate assistance regarding this matter. Here is the link to reach them: https://gopro.com/help/ContactUs
Thanks,
Marius
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03-15-2018 02:54 PM
Re: Jayson farias
[ New ]Hello @loyaldusk11585
Sorry to hear about what is going on with your camera. This is definitely not the expected behavior. It seems that there maybe an issue with the battery, or the camera firmware. Please contact our Customer Support team to get immediate assistance regarding this matter. Here is the link to reach them: https://gopro.com/help/ContactUs
Thanks,
Marius