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Tourist
Posts: 1

Issues with my GoPro

[ New ]

Hi guys 

my go pro 8 has been doing some strange stuff lately . 

some videos it will loose sound during just parts of the video. this wont happen all the time its very random. but annoying when it does happen. 

It will also turn off not long after using it and wont restart. then 3-5 hours later ill try and it works and has 40-80% battery.

sometimes i can remove the battery for a bit then re insert and it will work . sometimes it wont. 

its been doing it for a few months. at the start it was only for a few min here and there or removing battery sorted it now its getting worse . 

is there anything i can try or do please ? and thanks . 

Darren


Accepted Solutions
GoPro
Posts: 15,989

Re: Issues with my GoPro

[ New ]

Sorry to hear about the trouble, @sunnycreek2652. What's the microSD card used? 

 

Reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Using an SD card adapter, connect your microSD card to your computer and follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229 

 
Additionally, performing a factory reset in the camera may help. 

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All Replies
GoPro
Posts: 15,989

Re: Issues with my GoPro

[ New ]

Sorry to hear about the trouble, @sunnycreek2652. What's the microSD card used? 

 

Reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Using an SD card adapter, connect your microSD card to your computer and follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229 

 
Additionally, performing a factory reset in the camera may help.